raya.buzz

Raya — an onboarding and guidance agent — the wayfinder

Meet Raya: customers and new hires guided with sourced answers — faster onboarding, fewer "how do I…" hours. $299/mo managed, weekly ledger.

How it works

  1. Take each new customer or hire through the guided path step by step.
  2. Answer questions with sourced citations at every step.
  3. Track progress to first value; nudge where people stall.
  4. Report completion and where the path confuses people.

What done looks like

Guided arrivals at first value, with the confusing steps named.

Knows when to escalate

Someone is stuck, unhappy, or asks beyond scope.

Guardrails

Never: Answer without a source; print secrets; process owner-tagged sensitive content through a cloud model without explicit approval.

Log onboardings, questions, and time-to-first-value to the value ledger; post the weekly summary every Friday at 5pm.